Apple today announced in an open letter posted on their website that they “have discovered the dramatic drop in bars, and it is both simple and surprising.” Apple goes on to say that they “were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.”
Apple claims that a software fix is in the works that will more accurately reflect the actual signal the iPhone is receiving, as the current formula “is because their high bars were never real in the first place.”
We at Ward & Ward, along with many others, are very skeptical of this “fix.” While Apple admits to misrepresenting to the public the signal strength its iPhone4 is receiving, and then says they will fix that problem, there is no indication that this “fix” will actually solve the underlying design problem.
Apple has admitted one of the two problems with the iPhone4: that it erroneously inflates reported signal strength. They have ignored the second problem: that the very design of the iPhone4 causes unavoidable and serious signal attenuation that makes the iPhone4 virtually useless as a handheld mobile telephone. Apple is admitting to the lesser sin (inflating the reported signal strength) while ignoring the greater sin. This is unacceptable, and will do nothing to actually FIX the problem.
For further information on this topic, please see Gizmodo.com’s analysis and that of Richard Gaywood — a PhD in wireless design who who been following this saga closely (and actually has the education and experience to back up his analysis).
If you own an iPhone 4, and are interested in participating in our lawsuit against Apple & AT&T, please email me at email@example.com. I look forward to hearing from you.